Quoting Administrator
Quoting Administrator at American Bath Group
Company Overview: American Bath Group is a leading manufacturer and supplier of innovative Bathware solutions in North America. With a commitment to quality, design, and customer satisfaction, we specialize in providing a wide range of bathing and showering products that enhance the overall bathing experience. As a Quoting Administrator, you will play a crucial role in ensuring accurate and timely quoting processes to support our sales and customer service teams.
Position: Quoting Administrator
Location: Palmetto, GA
Job Type: Full-Time
Responsibilities Summary:
- Collaborate closely with the sales and customer service teams to understand customer requirements and assist in preparing accurate and competitive product quotes.
- Utilize the company's quoting software and tools to generate quotes based on customer specifications and product pricing guidelines.
- Review and validate the accuracy of data entered into the quoting system, ensuring that all relevant details are included and calculations are correct.
- Research and retrieve up-to-date product information, pricing, and availability from internal systems and databases.
- Maintain a clear and organized record of all quotes, communications, and relevant documentation related to each quoting process.
- Liaise with various departments, including sales, marketing, and production, to gather necessary information for creating comprehensive and accurate quotes.
- Monitor and manage quote request queues, ensuring that quotes are prioritized appropriately and deadlines are met.
- Assist in the development and maintenance of standardized templates for quotes, ensuring consistency and professionalism in all communications.
- Provide exceptional customer service by promptly responding to inquiries related to quotes, product information, and pricing.
- Collaborate with the finance team to ensure accuracy in pricing, discounts, and terms provided in quotes.
- Stay updated on industry trends, market pricing, and competitor offerings to make informed decisions during the quoting process.
- Participate in training sessions and workshops to enhance product knowledge and quoting processes.
Qualifications:
Must be able to pass a background check
- High school diploma or equivalent; additional education or coursework in business administration or related field is a plus.
- Proven experience in a similar role, preferably within a manufacturing, distribution, or construction industry.
- Strong proficiency in using computer-based tools and quoting software; experience with software systems is advantageous.
- Excellent attention to detail and accuracy in data entry and calculations.
- Exceptional organizational and time-management skills to handle multiple quote requests simultaneously.
- Strong communication skills, both written and verbal, with a customer-focused approach.
- Ability to work collaboratively within cross-functional teams to gather necessary information for accurate quoting.
- Problem-solving skills to address discrepancies, pricing inquiries, and special requests.
- Adaptability to work in a fast-paced environment and meet tight deadlines.
- Knowledge of Bathware products and the plumbing industry is a plus.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision benefits.
- Retirement savings plans (401k) with company match.
- Ongoing training and professional development opportunities.
- Employee discounts on American Bath Group products.
- Positive and inclusive work environment.
Join American Bath Group's dedicated team and contribute to our mission of delivering exceptional Bathware solutions to our customers. If you are detail-oriented, customer-focused, and thrive in a collaborative setting, we invite you to apply for the position of Quoting Administrator.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Work Location: In person